Renewal Brands Group, LLC (doing business as The Renewal Brands Group) respects your privacy. This policy explains how we handle website inquiries and optional customer care text messages for Renewal Brands Group, LLC.
Renewal Brands Group provides books, educational programs, workshops, events, community experiences, and related products. Our website collects information needed for inquiries, customer care, registration, and purchases. We do not use rental agreements or third-party reservation systems for SMS enrollment.
Personal Information We Collect and Use
When you contact us through our website, we collect your name, email address, inquiry, and any mobile phone number you choose to provide. We use this information to respond to inquiries and provide customer care. Please do not include sensitive personal information in your message.
SMS Messaging Privacy and Consent
Renewal Brands Group, LLC (doing business as The Renewal Brands Group) respects your privacy. Mobile phone numbers and SMS opt-in consent information collected through our website are used for customer-care and requested informational text messages, including responses to inquiries, subject to carrier approval and service activation. We do not sell or share mobile phone numbers, SMS opt-in information, or messaging consent with third parties or affiliates for marketing or promotional purposes. Authorized service providers may process this information only as necessary to operate our contact form, maintain consent records, manage messaging preferences, and provide customer-care text messaging on our behalf. SMS consent is not transferred to other businesses or used for unrelated marketing. Once the SMS service is active, you may withdraw your consent to receive text messages at any time by replying STOP or CANCEL. Before activation, contact us directly using the contact information below to withdraw consent.
Text messages are optional and consent is not a condition of purchase. On our contact form, the optional Yes and No checkboxes start unselected. Checking either choice clears the other; you may also leave both unselected. A valid mobile phone number is required if you choose Yes. Only an explicit Yes provides website SMS consent; giving us a mobile number alone does not. Declining or omitting SMS consent does not prevent you from submitting an inquiry. SMS consent is separate from email marketing and general website terms.
Consent Records and Service Providers
The proposed website form is configured for Netlify Forms. Once form processing is activated and verified, submission records are intended to include the selected SMS choice, if any, the submitted disclosure version, the form and page where consent was collected, and Netlify’s submission date and time. An omitted choice is not consent. Netlify provides private administrative access to form records. This website does not publish submitted contact details or consent records.
Netlify Forms is the service selected to process and store website inquiries and consent records. Grasshopper, a GoTo service, handles SMS registration for 4049752975, as confirmed by Renewal Brands Group. Messaging providers and carriers process the recipient number and message information needed for SMS delivery. Netlify may use subprocessors for hosting and spam filtering; its published subprocessor list describes these services. The website does not automatically send contact form submissions to Grasshopper or enroll visitors in a messaging list.
Protection and Retention
The website uses HTTPS to protect information in transit. Netlify documents secure storage of form submissions and allows administrators to delete submissions. These protections apply to mobile phone numbers and SMS consent information as well as other inquiry information. No method of transmission or storage is completely secure. Contact us to request access, correction, or deletion of information you have provided. A request to stop texts is separate from a request to delete a record; withdrawal records may need to be maintained to honor messaging preferences and applicable legal obligations.
Messaging Terms and Conditions
We do not sell or share mobile phone numbers, SMS opt-in information, or messaging consent with third parties or affiliates for marketing or promotional purposes. Authorized service providers may process this information only as necessary to operate our contact form, maintain consent records, manage messaging preferences, and provide customer-care text messaging on our behalf. SMS consent is not transferred to other businesses or used for unrelated marketing.
These terms apply to the optional customer care messaging program of Renewal Brands Group, LLC (doing business as The Renewal Brands Group). By explicitly opting in and providing a mobile number, you agree to receive the customer-care and requested informational text messages described here once carrier approval has been obtained and service is activated. The proposed SMS service is not currently active. You can submit an inquiry without agreeing to texts. Review our Privacy Policy and use our contact form for inquiries.
1. Program Description
The proposed messaging program covers customer-care and requested informational text messages, including responding to questions, providing requested information, and offering customer support. Messages may be sent only after carrier approval and service activation.
After service activation, messages will be sent from:
2. Opting Out
Once the SMS service is active, you may opt out at any time by replying STOP or CANCEL to messages from 4049752975.
STOP or CANCEL requests withdraw permission for further customer-care and requested informational text messages. You may also request withdrawal by emailing info@renewalbrandsgroup.co. A new, explicit opt-in is required before customer care messaging resumes.
3. Help
Once the SMS service is active, reply HELP for assistance. Before or after activation, contact support at 4049752975 or info@renewalbrandsgroup.co.
4. Carrier Responsibility
Wireless carriers are not liable for delayed or undelivered messages.
5. Message and Data Rates
Message and data rates may apply to messages sent to you or from you. Message frequency will vary depending on your communication needs.
Contact your wireless provider if you have questions about your messaging or data plan.
6. Privacy Questions
If you have questions about this Messaging Privacy Policy or how we handle your information, please contact:
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