Renewal Brands Group, LLC (“Renewal Brands Group,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Messaging Privacy Policy explains how we collect and use information when you opt in to receive SMS messages from us, including communications related to The Renewal Effect™, a brand of Renewal Brands Group, LLC.
Data We Collect
When you opt in to receive SMS messages, we may collect:
- Your name
- Your mobile phone number
- Your consent to receive SMS messages
How We Use Your Data
We use this information to:
- Operate our business
- Respond to customer questions and requests
- Provide customer care and support
- Send SMS messages that you have agreed to receive
Data Sharing
- Customer data is not shared with third parties for promotional or marketing purposes.
- Mobile opt-in information and consent are never shared with anyone for any purpose.
- Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data and SMS consent.
Messaging Program Terms and Conditions
1. Program Description
Our messaging program consists of general customer-care communications, including responding to questions, providing requested information, and offering customer support.
Messages will be sent from:
2. Opting Out
You may cancel the SMS service at any time by texting STOP to the number from which you received messages.
After you send STOP, we will send a confirmation message indicating that you have been unsubscribed. You will no longer receive SMS messages from us unless you opt in again.
3. Help
If you are experiencing issues with the messaging program, reply HELP for assistance or contact us at: suzanne@renewalbrandsgroup.co
4. Carrier Responsibility
Wireless carriers are not liable for delayed or undelivered messages.
5. Message and Data Rates
Message and data rates may apply to messages sent to you or from you. Message frequency will vary depending on your communication needs.
Contact your wireless provider if you have questions about your messaging or data plan.
6. Privacy Questions
If you have questions about this Messaging Privacy Policy or how we handle your information, please contact:
← Return to Home